Customer Service Representative - Work from Home
$18.00-$22.00/hr + Benefits
Inspire is looking for world-class sales and call centre professionals to join our Canadian work from home fundraising team and partner with the largest Charities in North America.
Each day, our work-from-home fundraising representatives speak with current and past supporters across Canada to raise funds, sponsor children, and respond to emergencies. We use highly engaged conversations to deliver exceptional customer service and results. Our work-from-home fundraisers stay connected through the day with chat and video tools and participate in ongoing training, workshops, peer groups and events.
Please note: This is a work-from-home position. No travel is required.
There is no cold calling, high-pressure sales tactics or quotas. However, we are a fundraising team and results matter. Work-from-home representatives are permanent, full-time employees, paid an hourly wage with health benefits and opportunities for advancement.
Join our remote team and use your sales and customer service skills to help end poverty and make our world a better place.
We're looking for the following people:
- You are a seasoned sales and call centre professional with a minimum of 2 years' call centre experience
- You are a high achiever with a record of top performance and a competitive sales focus
- You are available to work evenings until 10:00 pm EST, Monday to Thursday (and alternating Saturday shifts 10-5 pm)
- You are looking for full-time hours, 40 hours a week
- You have exceptional customer service and communication skills
- You are a great team player who builds open, honest relationships
- You have a great work ethic and can work independently
- You are technically savvy and self-reliant
You must provide or supply:
- A newer-version Windows PC or laptop computer (MAC OS is not compatible)
- A secure high-speed internet connection (wireless and satellite is not compatible)
- A dedicated, quiet and private home office (with door)
- A professional USB headset and webcam
We will provide you with:
- Permanent, full-time employment
- $18.00 - $22.00 (w bonuses) hourly wage
- Comprehensive health benefits at 3 months
- A professional work from home environment
- Excellent training, support and professional development
- Incentives, bonuses and rewards (win a field-visit to a sponsorship community - see first-hand how you are making a difference)
About Us:
Inspire Fundraising is one of Canada's fastest-growing fundraising call centres, helping to provide a warm and friendly voice to many of the largest and most respected charities in Canada. We want to thank all applicants for their interest. However, only those applicants selected for an interview will be contacted. Supplies are required for this position.
Inspire is an Equal Opportunity Employer that is committed to diversity and inclusion. Inspire does not discriminate based on race, religion, colour, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.